Lease End Options
What should you do with your current leased GM vehicle? You have several options from which to choose:
OPTION 1: TURN IN YOUR GM VEHICLE AND PURCHASE OR LEASE A NEW GM VEHICLE
Are you ready for your next GM vehicle? Visit your nearest GM dealer to test drive the vehicle that's right for you. This is also a great time to discuss excess mileage and your vehicle's condition.
- Make and appointment with your originating GM dealer.*
- Select your next GM vehicle and discuss which financing options are best for you.
- Turn in your vehicle, or structure your new lease or purchase to incorporate your current vehicle.
*If you have moved a significant distance since you leased your GM vehicle, or you would like to turn your vehicle in at another GM dealership, please contact GM financial by phone at 1-800-436-1463.
OPTION 2: PURCHASE YOUR LEASED GM VEHICLE
You can purchase your leased vehicle at any time during your lease period, or you may do so near the end of your lease. Here’s how:
- Contact your originating GM dealer to discuss purchase or finance options.
- Call GM Financial at 1-800-436-1463 to request a customer payoff quote.
OPTION 3: TURN IN YOUR GM VEHICLE
Return the vehicle to the GM dealership where it was leased.* Remember to bring your owner’s manual, extra set of keys and any other accessories that came with the vehicle.
- Take some time to review your vehicle’s condition using the excess Wear-and-Tear Card included in this guide.
- Schedule a complimentary vehicle inspection at your originating GM dealer before you return your leased vehicle by calling 1-800-556-2811.
- Make an appointment to turn in the vehicle at your originating GM dealership
Schedule Your Inspection
Prior to turning in your leased vehicle, you will need to complete a vehicle inspection, which can be facilitated at your originating GM dealership, home or workplace by AutoVIN.
During an inspection, an AutoVIN agent will review your vehicle’s condition and identify any excess wear and tear. After the vehicle inspection is complete, you will receive a condition report itemizing all wear and tear charges on your vehicle. Call 1-800-556-2811 or visit www.AutoVINlive.com to schedule your complimentary inspection.
By scheduling an inspection at your originating GM dealership, your dealer can suggest helpful repairs to minimize your out-of-pocket expenses. Your dealer can also help you determine what repairs may be covered under the vehicle’s manufacturer warranty.
Before you turn in your vehicle, you may want to make repairs related to excess wear and tear, and any outstanding recalls. Once your repairs are completed and before turning in your vehicle, mail or fax all repair receipts to GM Financial so a credit can be applied to your account. If you elect not to repair the excess wear and tear, any allowable excess wear-and-tear charges will be billed to your account and mailed to you within 60 days of turning in your lease.
SEND REPAIR RECEIPTS TO:
GM Financial Attn: Post Maturity Assessor PO Box 100 Williamsville, NY 14231 Fax: 1-877-301-3763
REVIEW YOUR VEHICLE’S CONDITION
Exterior
Interior
Normal
- Fewer than 4 dings (less than 2”) per panel
- 1 dent or 2 scratches (less than 4”) per panel
- Cracked glass less than ½” in diameter
Excess
- Hail damage or punctures on any panel
- 1 dent or 2 scratches (more than 4”) per panel
- Cracked glass greater than ½” in diameter or spidered cracks
Normal
- Removable stains and minor carpet wear
- Upholstery holes smaller than ?”
- Tears smaller than ½”
Excess
- Permanent stains
- Upholstery holes larger than ?”
- Tears larger than ½”
Wheels and Tires
Miscellaneous
Normal
- Manufacturer recommended tire size and speed rating, regardless of tire brand
- Undamaged tires with minimum 4/32” tread
- Wheels with scratches or gouges less than 3”
- Original manufacturer wheels
- Mismatched tire size and speed rating
- Tire tread under 4/32”
- Wheels with scratches or gouges
Excess
Normal
- No missing equipment or broken parts
- No instrument panel warning lights or messages illuminated
Excess
- Missing equipment
- Instrument panel warning lights or messages
- Cracked headlights
- Mechanical defects
Frequently Asked Questions
Q: WHERE DO I RETURN MY VEHICLE?
Your originating GM dealer is best qualified to assist you with the end-of-lease process. If you have moved a significant distance since you leased your GM vehicle, or you would like to turn in your vehicle at another GM dealership, please contact GM Financial at 1-800-436-1463.
Q: WHEN DO I RECEIVE MY SECURITY DEPOSIT?
If your lease agreement includes a security deposit, it will be returned to you, less any remaining amounts owed under your lease agreement, within 60 days of turning in your leased vehicle.
Q: WHAT CHARGES CAN I EXPECT ON MY FINAL INVOICE?
If you turn in your lease vehicle, you are responsible for any excess wear-and-tear charges, remaining payments, excess mileage charges, fees, taxes and/or citations.
Q: HOW CAN I OBTAIN A PAYOFF QUOTE?
Contact your originating GM dealer to assist with obtaining a quote or call GM Financial at 1-800-436-1463. Please have your account number, social security number or vehicle identification number (VIN) available to help us quickly locate your account.
Q: CAN I TURN IN MY VEHICLE EARLY?
Yes. You can turn in your vehicle early. However, you are still responsible for amounts under your lease agreement.
